“The thing that sets our company apart is the fact that we have a broad base of knowledge about so many things in our business. Our employees have long-term experience in the industry and can anticipate what our customers want. Our philosophy is simple. Provide quality products at a competitive price and always provide absolutely excellent customer service. My family’s name is on this business, so you can be sure that we are always conscientious about what you find behind that name.”
~ Scott McGarity, Former President
“McGarity’s is a company that cares about their employees, the community and serving their customers.”
~ Patti Bynum, Showroom Manager
“McGarity’s treats their employees like family, and the company is founded on customer service.”
~ Kyle Hinnant, Sales Representative
“There are just not many companies like us. We’re locally owned and part of our community. When you dial our phone number, you will actually talk with someone. I believe that building customer relationships is one of the best ways to provide good service and I always do my best to do what it takes to help out a customer.”
~ Bobby Canupp, Customer Service Specialist
“We get to know our customers and they get to know us, which gives our business a family feel.”
~ Tawana Thomas, Customer Service Specialist
“There are a lot of companies that do what we do, so we had to find a way to set ourselves apart from the rest of the pack. Early on, we decided to define ourselves with our absolutely excellent customer service and that’s what makes us unique. In these days of the chains and big box stores, many independent dealers like us have gone by the wayside. Fortunately, we are still here and growing, but we will never forget how we got here.”
“Sometimes upholstering unusual pieces can be challenging, particularly with our commercial customers. We use a lot of imagination in figuring out how to do something and almost never say no to a project.”
~Colby Merchant, Upholstery Manager
MEET OUR TEAM
Todd Pennington has joined McGarity’s Business Products as President and Sales Director.
A Gainesville, Georgia native, Pennington graduated from Gainesville High School and the University of Georgia Terry Business School with a Bachelor of Business Administration. He worked as a sales representative for Peeples Printing in Gainesville for several years before moving to Atlanta. For the past 15 years, Todd has owned and operated Moe’s Southwest Grills in Atlanta, Athens and Columbus, Georgia.
Todd and his wife, Melissa, are the parents of two young sons. As a restaurateur, Todd found himself traveling and away from his family for much of the time. Because of that, he decided to find a career more conducive to family life and is excited to become a part of the McGarity’s team.
A member of Gainesville First United Methodist Church, Todd enjoys family time, playing golf and following Georgia football.
Scott is a member of Gainesville First United Methodist Church, where he attends regularly with his wife, Cami. Included among the couple’s proudest accomplishments are their children: Raleigh, Gracie and son-in-law, Colby. When not hard at work serving the clients he loves at McGarity’s Business Products, Scott can often be found outdoors in the Gainesville area either swinging a golf club or casting a line in hopes of catching “the big one.”
At the helm of McGarity’s Business Products from 1996 to 2019, Scott McGarity virtually grew up in the office products industry. Following in the footsteps of his father – who had been in the industry since 1965 – Scott joined the family business following his graduation from Georgia Tech in 1983. After years of working side-by-side, Scott acquired McGarity’s upon his father’s retirement. In 2019, Scott sold the business to Todd Pennington and long time employees, Will Hudson and Colby Merchant.
In addition to providing products of uncompromised quality and unsurpassed levels of service to McGarity’s customers, Scott feels a certain sense of duty when it comes to the community that has been so supportive of his family’s company. Without question, he is proud to volunteer for many worthwhile organizations in the North Georgia community. Scott is a member of the Gainesville Kiwanis Club and serves on the Board of Directors for the Northeast Georgia Health System Foundation and Centerpoint (See Community – provide link back to Community on the Our Team page). Throughout the years, he has also played the role of youth coach and is currently part of the Gainesville High School football chain crew.
Vice President/Director of Operations
A loyal employee of McGarity’s since 1988, Will is an integral part of the management team and handles McGarity’s company operations. With three decades of industry knowledge to his credit, he is ideally qualified to serve as project manager on contract furniture jobs where he seamlessly juggles communications and scheduling. Well-versed in coordinating with contractors and installation crews, Will’s attention to detail helps to ensure the timely and efficient facilitation of each and every project – as well as the complete satisfaction of each and every customer.
Will lives in Gainesville with his wife Mary Ann and their twin sons, Jake and Trey. He is a member of First Baptist Church in Gainesville and volunteers with the Gainesville Athletic Club.
Another behind-the-scenes benefit to the team, Nancy Harkins serves as McGarity’s office manager. Nancy believes that what sets McGarity’s Business Products apart from the competition is that we are more experienced in the office supply and office furniture field than any other local company, offering the most knowledgeable and friendly customer service staff. Boasting more than 30 years in the industry, she should know!
Showroom Manager/Xerox® Administrator
Patti has been a cherished member of the McGarity’s team for 20 years and counting. In addition to the crucial roles she plays behind the scenes to ensure a smooth operation, Patti orders the inventory for the showroom floor and processes and follows all other furniture orders that come through. She is also thoroughly familiar with the Xerox® side of our business and provides customer service and trouble shooting for not only those customers but also everyone else in our customer base. Patti lives in Flowery Branch, where she enjoys cooking, spending time outdoors and being with family.
Colby is a proud member of the McGarity family and has become a valued and trusted part of the family business. Graduating from the University of Georgia, Colby started at McGarity’s not long after graduation. He now oversee’s the company’s strategic marketing plan.
Also, Colby acts as manager of the upholstery shop. He’s proud of the quality of the work provided, which is McGarity’s number one goal. At the same time, he and the other craftsmen in our shop also provide good service, a competitive cost and speed in getting the job accomplished. In fact, our turnaround time is what sets us apart from other upholsterers. We can usually get your furniture upholstered in a matter of weeks versus a matter of months.
Cami has been associated with McGarity’s and the office products industry since she became a McGarity in 1983, when she married Scott. With a degree in journalism and an art background, she has worked behind the scenes in marketing for many years. Cami spurred the idea to change the company name from North Georgia Business Products to McGarity’s over 30 years ago and designed both the McGarity’s Logo and leprechaun that are in use today. In addition to volunteering in the community for many years, she served a four-year gubernatorial appointment as a consumer member on the State Medical Board. Cami retired in 2019 but has continued to share a wealth of knowledge and act as source of creativity for the team.
Sales Representives Team
John Hayes III
A proud member of the sales industry and our team for more than two decades, John Hayes III now serves as a Xerox Sales Agent, Analyst and Trainer at McGarity’s Business Products. In addition to Xerox equipment and supplies, John also represents Haworth Furniture and all of the furniture companies that fall under the rather large OFUSA umbrella. He is an advocate and shining example of the personal level of service that McGarity’s supplies to its customers, and likes the fact that he and his team members all live and work in the communities that we service. John is a member of Gainesville First United Methodist Church and the Rotary Club of South Forsyth.
Bringing 20 years of industry experience to the table (nearly all of which has been at McGarity’s Business Products, we’re happy to say), Kyle Hinnant’s main areas of expertise lie in office supply and office furniture sales, as well as project management. He is proud of his role in helping customers in Northeast Georgia with their office supply and furniture needs. A believer in the importance of being involved with the community, Kyle is a member of the Kiwanis Club of Gainesville, and a board member for the Humane Society of Northeast Georgia, The Friends of the Parks, and the Salvation Army. A transplant from his hometown of Columbia, SC, Kyle earned a degree in Business Administration from The Citadel.
For more than a dozen years, Damon Ellis has specialized in office furniture sales. He offers a practical and frugal approach to his customers in order to provide them with the best value with regard to investment and quality. His ultimate goal is for the customer to be pleased with the level of investment, surprised by the speed of delivery, and enamored by the installed product. Born and bred in the North Hall region of Gainesville – where he still resides today, Damon enjoys spending time with his daughter and girlfriend, attending services at New Bridge Baptist Church, and being a member of the North Hall Wrestling Club (Go Trojans!) One of his favorite pastimes is hiking the highest mountains and ridges in Georgia with his daughter.
After nearly 30 years in the industry, Tommy Davis’ story started in the stock room. Over the years, he has served as delivery driver, retail sales and customer service rep. He truly knows this business inside and out, and is a firm believer in the fact that McGarity’s dedication to providing a stellar customer service experience is what separates us from the competition. Tommy lives in Atlanta with his wife and two children. He is a member of Cascade United Methodist and serves the Juvenile Justice Center & Homeless Teens Ministry at Covenant House. When not hard at work serving customers at McGarity’s, Tommy likes to stay active by hiking, cycling, weight training and bowling.
Sales and Design Team
Interior Designer/Sales Consultant
In the business since 1997, Jackie excels in design and project management and serves clients in the education, healthcare and commercial arena. She truly enjoys listening to and understanding her client’s needs and and then helping to make their vision come to life, while making the experience fun and easy. Jackie values her relationships with her clients, and though relatively new to the McGarity’s team, she feels that her way of conducting business fits in perfectly with the McGarity’s model of putting their clients’ needs as the first priority which in turn leads to the development of long-term relationships. Jackie lives with her family on a small 10-acre farm in Colbert, Georgia. She attends Cornerstone Church where she enjoys volunteering in the two-year old class. Jackie also volunteers at her children’s school, Athens Christian School. Her favorite pastime is riding their horses, watching her son play varsity football and her daughters in their twirling competitions.
Interior Designer/Sales Consultant
Theresa received her degree in Interior Design, Furnishing and Interiors from the University of Georgia and has twenty-plus years experience in that field. As a commercial designer, her expertise includes product search; space planning and specifications; experience with furniture and finish standards; and project management, from conception to installation. She especially enjoys providing the most creative and cost effective solution to meet the needs of her customers. Following time spent in, Los Angeles, Chicago and Atlanta, Theresa decided to leave big-city life and return to Georgia where she enjoys painting, gardening and cooking. Theresa also dearly loves her animals, including several chickens and her beloved three-legged rescue dog named Gidget.
Customer Service Team
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The McGarity’s customer service staff has a combined total of 100-plus years experience working in the office products industry. Talk about product knowledge! We are known for helping with those hard to find custom orders and providing emergency deliveries. Our long-term employees will get to know you and your business and we hope you will enjoy hearing a familiar voice over the phone whenever you call us.
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Delivery and Installation Team
McCollum Hayes – Warehouse Manager